If you wish to make a claim or enquire about a current one, you will find the claim administrator details and claim requirements in your policy document; however, for your convenience, please find listed below the claim contact details for our current product range:
XS – all policies
0345 600 0034.
https://www.excessclaim.co.uk
GAP Policies / Novus Underwriting Policies:
(0191) 258 8156
www.mbginsurance.co.uk
Mechanical Breakdown & General Insurance Services Ltd Cobalt Business Exchange Cobalt Park Way Newcastle NE28 9NZ
Acasta GAP Policies:
0114 321 9877
claims@spectrum.co.uk
The Claims Administrator: Spectrum Insurance Services, Westthorpe Business Innovation Centre (or BIC), Westthorne Business Park, Killamarsh, S21 1TZ
Total Loss Protect
03301230309
emailgapclaims@businessanddomestic.co.uk
Replacement Vehicle & Theft Protect Policies
0114 321 9877
claims@spectrum.co.uk
The Claims Administrator: Spectrum Insurance Services, Westthorpe Business Innovation Centre (or BIC), Westthorne Business Park, Killamarsh, S21 1TZ
Gadget / Key / Misfuelling / Tools in Transit / Bicycle Policies
0203 794 9297 or by emailing
supercoverclaims@directgroup.co.uk
Home Emergency & Landlord Emergency Policies
0345 155 9783
www.arag.co.uk/newclaims
ARAG plc, 9 Whiteladies Road, Clifton, Bristol, BS8 1NN
Breakdown Cover
(0191) 258 8156
www.mbginsurance.co.uk
Mechanical Breakdown & General Insurance Services Ltd Cobalt Business Exchange Cobalt Park Way Newcastle NE28 9NZ
Family Legal expenses
Claims Number is 0330 303 1955
Telephone helplines:
Legal advice on personal matters within UK and EU law, 24 hours a day, 365 days of the year 0344 571 7976
UK tax advice, 9am to 5pm weekdays 0344 571 7976
Identity theft resolution 0333 000 2083
Counselling service 0333 000 2082
Personal Injury and Accidental Death
0333 043 1325 open 24 hours a day, 365 days a year.